When can I expect to receive my Glossier package— are there currently processing or shipping delays?
We offer multiple shipping speeds that vary across countries because sometimes you can wait and sometimes you can't. For all locations, please allow 1-3 days for us to receive and process your order—you’ll get a shipment notification email with a tracking number as soon as your package ships.
Details on UK shipping can be found here.
Details on International shipping to all other locations can be found here.
Standard: ($5.95, or free when you spend $40 or more, after promotions)
5–7 business days
Expedited: ($18)
2–4 business days
Additionally, you can find a full list of our international shipping locations, and shipping timeframes here
Where does Glossier ship?
Glossier currently ships to the 50 states and Puerto Rico as well as over 180 countries around the world. For the full list of countries, see the list here.
Still not seeing Glossier where you live? Tag us @Glossier to let us know!
Are taxes and duties included in my order total?
We may also collect relevant taxes and duties on international orders, depending on your destination country.
For orders going to the European Union, Mexico, Australia and New Zealand, all prices shown are inclusive of import duties and taxes. We collect the amount for tax and duty at checkout and our international fulfillment service provider will pay them when your order is cleared through customs (you won’t need to pay anything extra when your package is delivered).
For all other countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DPU (Delivery at Place Unloaded).
Please note that if DPU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.
For details on how duties, taxes, or related fees are handled for our international shipping locations, please visit our International Page.
Do you ship to PO Boxes?
We can ship to PO Boxes with Standard shipping only.
My tracking details aren't working, Can you help?
Of course! Sometimes, the carrier takes 1–2 business days to register your shipment status, so we recommend allowing 48 hours for the tracking details to update. That said, if your tracking number isn’t updating or working at all, please reach out to us via gTEAM@glossier.com. We're always here to help!
For International processing and shipping times, visit our International Page.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email gTEAM@glossier.com.
I know you ship to my country, but I don't see it as an option at checkout. How can I change the shipping country?
You'll need to make sure you're shopping from the correct country site first! To change the currency you’re shopping in (and the country you’re shipping to), just click the globe icon in the top right corner of the page (on desktop) or in the menu (on mobile) and select the correct country. Right now, we only ship to the US and the countries listed here, but we're working on bringing Glossier to more countries in the future.
Are there limitations/restrictions with shipping certain products to my country?
In the US, fragrance is considered a Hazardous Material. This means that the U.S. Department of Transportation requires ground-only shipment due to air shipment restrictions and regulations. Unfortunately, this means that our Glossier You EDP, Rollerball, and liquid fragrance samples cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses. All orders containing fragrance must be shipped via standard ground shipping methods and cannot be shipped via expedited shipping methods.
Due to international shipping restrictions, alcohol-based fragrance products are unable to be shipped to certain countries or may be required to be shipped express (and may incur additional fees or a free shipping threshold.) Please reach out to gteam@glossier.com if you have any questions about shipping restrictions.
For details on restricted shipping items in International locations please visit our International Page.